Bought the New Yorker 12 years ago - have worn it death. Spoke to Oska and decided on the Fino New Yorker - it is the most gorgeous hat ever! Thanks
Delivered as promised. Fits perfectly. Great communication as well.
I had been doing a lot of research to find this exact hat. The Australian is not your traditional Panama hat, However, it is a true Ecuadorian hand made hat, the style fits me well, and it’s exactly what I was looking for.
I contacted Truffaux with questions and the responses were such that I felt I couldn’t go wrong ordering from this business. They pride themselves in making sure you get the correct fit, tell you what to expect, and make sure your hat stays looking good for a long time.
The box this hat was sent in was sturdy and protected it well, however, because the brim of the hat is arched, the way it laid in the box it flattened the brim and messed up the overall appearance. I believe it will straighten out but I’ll need to work with it to make sure of that.
I would have loved to have this hat in a finer weave but Truffaux assured me this weave is best for this hat.
I’m looking for to wearing this hat for a long time.
Top quality hat and very comfortable to wear! Super quick delivery half way across the world.
The hat is beautiful; well made, well styled, looks great on me. I'm very happy that I found Truffaux.
Oska was super helpful, too, in ensuring that I received the hat in good nick. I live in rural Mexico and some standard shipping methods don't work for me. After explaining this to Oska, he was more than helpful, working with me to find a method that ensured I received the parcel. Do take Oska's sizing advice. While his recommendation was for a size larger than what I normally would wear, I didn't regret taking the advice. The hat fits really well. Thanks again to Oska for your help.
Many thanks to Oska.
Oska was great at suggesting hats for me from photos I sent and ultimately I chose the Golden Traveller. More emails went back and forth over sizing and then a very well packed hat travelled halfway round the world to me, arriving completely unscathed by it's trip. I'm delighted with it and with the service I received from Truffaux and would recommend them to anyone looking for a new hat.
It is really a great hat. After consulting Oska what might fit me well, I decided to go along with his recommendation and it does fit perfectly. Just a handsome great hat. Thanks alot Oska.
The New Yorker is a gorgeous and fantastic hat, don't hesitate! It makes you feel fabulous but its not too posh. It cools your head down, is very confortable to wear, the straw absorbs the sweat. Perfect!
The great interaction with Oksa helped the decission, shipping (around the world) was no problem, the hat arrived in perfect condition. I am very happy!
Handsome hat in just the right size and light as a feather. It arrived halfway across the globe quickly and well packed. Good experience all around.
I got the best Panama hat I have ever had from Truffaux. It exceeds my high expectations. And that is not the only reason I am writing this review. I am pretty fussy, and what I truly appreciated was Oska Truffaux's obvious personal concern that it be the right hat in the right size for me. I picked Truffaux because their web site is impressive about hat making and sizing. And I was right!!
Oksa was very helpful in answering my questions about selecting a panama and sizing. I went with the Cuban at his recommendation and man, it is an amazing hat! It suits my head shape perfectly, I've received lots of compliments on it, but most importantly, it is very light and cools my head astonishingly well. Just the slightest breeze and I've got instant a/c. Thanks Oksa!
I love a panama hat, and have many I rotate through, but don't like travelling with them because they get bent out of shape so easily.
A YouTube search on how to travel with hats led me to Oska's shop and my purchase of The Traveller, which arrived just in time for a 2 week trip to Japan and France.
The hat looks great, fits well (thanks to Oska's email assistance) and handles the rigours of travel better than I thought it would, springing back to shape from all manner of mis-treatment.
Great value for the price, I thoroughly recommend Oska and his hats, especially The Traveller.
The buying process was unbelievable. Placed an order and rapidly received a personal response asking if I had ordered the correct size. Sent in my measurements and it turned out I needed a size larger than what I had ordered. Who knew that hats shrink!
A week or so later the hat was in my hands. Quick considering that it had to make it from Australia to the United States. Tried it on, too big! My wife handed me an envelope which contained foam shims. Three of these and a perfect fit which will allow for shrinkage (hat, not my brain).
Wore it today for the first time other than trying it on. Hardly noticed it was there. Super comfortable. Looks good too!
If you want a piece of garbage with no customer service I guess there is Amazon.
If you want a great hat that will fit, you are in the right place!
Just arrived - absolutely amazing hat! And, I can’t say enough about how helpful Oska was in finding me the right hat, and his customer service is extraordinary. I’ll be buying more.
GET THE RIGHT HAT FIRST TIME
Skip the stress of wondering if it will look great, fit right and arrive safely. With 20 years of global shipping experience, I’ve mastered the art of pairing the perfect style and size, then delivering it to your door in pristine condition.
No one does it better, and tens of thousands of satisfied customers attest to my unmatched personal expertise.
What if you 'don't look good in hats'?
Every day someone walks into our shop, and says they "don't look good in hats". It's like saying you don't look good in shoes, it really depends on the shoes. Then I take them through the process of finding the right hat and show them how to solve this puzzle. Often people are overwhelmed with joy, that for the first time in their life they actually look amazing in a hat.
I remember one man in his forties whose wife was cajoling him into getting a nice hat. We talked for a while, and he explained that he always felt embarrassed wearing hats, so he never did. Consequently, he had just had his third series of cancers removed from his head and ears, and his family was worried for him. We took our time and found the right hat. When he left with a hat on his head, he shook my hand with tears in his eyes and thanked me.
At some time in everyone's life (often childhood) they have bought a hat, and been teased or ridiculed for the choice. Often this experience lingers, and every time they put on a hat, all they see are the things that are wrong with them. Self-judgement can be cruel.
The truth isn't that they don't look good in hats, it's that they are wearing the wrong hat. Picking up a hat from a pharmacy or convenience store is like buying a 3-piece suit from a gas station. It is extremely unlikely to work out well.
Hats are perched on top of your head, so they are incredibly obvious in much the same way as glasses. If they are poorly fitted, cheaply made or badly chosen, it is yelled across the room to everyone that sees you. In the old days, you always bought the best hat you could afford because it was your most important piece of clothing.
We now live in a disposable world, where everything is cheap. But with hats, you get what you pay for. There are no shortcuts and sometimes you need a guiding hand.
The best way to look good in a hat is to buy a good hat - it's that simple. What you are buying is the expertise and knowledge of the designer and the craftsmanship of the construction.
Another way to solve the problem is to talk to a real hatmaker. Seeing your face, and exploring the possibilities works out a whole lot of issues in a very short time. Unfortunately, good hatmakers are rare, and the likelihood of you finding one in your area is ridiculously small. A professional online fitting is a great alternative, particularly if you feel a little unsure or previously traumatised by hat criticism. If you can't do that, then send me a photo and I will help you out.
The thing that people usually get stuck on is finding the right hat for their face. It can seem daunting, but it is relatively simple. Your hat needs to mirror the shape of your jaw. If you have a big square jaw, get a square-crowned hat. If you get a pointy one, it will look ridiculous. In the same way, if you have a weak jaw, you get a soft tapered crown. If you are really big, get a bigger brim.
What if you have a weird head? Working with heads every day, you soon work out that most people do. Everyone thinks there is something wrong with their head.
I am a hat evangelist because I know the impact a good hat has on peoples lives. It is the most practical of tools, that brings more positive attention than a Ferrari, boob-job or celebrity. When you get it right, life feels better.
Love
Truffaux