Let customers speak for us
The Fino is very very nice
Bought the New Yorker 12 years ago - have worn it death. Spoke to Oska and decided on the Fino New Yorker - it is the most gorgeous hat ever! Thanks
Aiden Cowl
The Fino New Yorker
Delivered as promised. Fits perfectly. Great communication as well.
Stephen Hawkins
Feather Flourish
This is the beautiful hat I’ve been looking for
I had been doing a lot of research to find this exact hat. The Australian is not your traditional Panama hat, However, it is a true Ecuadorian hand made hat, the style fits me well, and it’s exactly what I was looking for.
I contacted Truffaux with questions and the responses were such that I felt I couldn’t go wrong ordering from this business. They pride themselves in making sure you get the correct fit, tell you what to expect, and make sure your hat stays looking good for a long time.
The box this hat was sent in was sturdy and protected it well, however, because the brim of the hat is arched, the way it laid in the box it flattened the brim and messed up the overall appearance. I believe it will straighten out but I’ll need to work with it to make sure of that.
I would have loved to have this hat in a finer weave but Truffaux assured me this weave is best for this hat.
I’m looking for to wearing this hat for a long time.
Doug from Oregon
The Australian
Top quality!
Top quality hat and very comfortable to wear! Super quick delivery half way across the world.
MP
The Coco Beach Hat
Fine Product, Outstanding Service
The hat is beautiful; well made, well styled, looks great on me. I'm very happy that I found Truffaux.
Oska was super helpful, too, in ensuring that I received the hat in good nick. I live in rural Mexico and some standard shipping methods don't work for me. After explaining this to Oska, he was more than helpful, working with me to find a method that ensured I received the parcel. Do take Oska's sizing advice. While his recommendation was for a size larger than what I normally would wear, I didn't regret taking the advice. The hat fits really well. Thanks again to Oska for your help.
Many thanks to Oska.
Bruce Cane
The Casablanca Fedora
A fabulous hat
Oska was great at suggesting hats for me from photos I sent and ultimately I chose the Golden Traveller. More emails went back and forth over sizing and then a very well packed hat travelled halfway round the world to me, arriving completely unscathed by it's trip. I'm delighted with it and with the service I received from Truffaux and would recommend them to anyone looking for a new hat.
J.P.
The Golden Traveller
Great hat
It is really a great hat. After consulting Oska what might fit me well, I decided to go along with his recommendation and it does fit perfectly. Just a handsome great hat. Thanks alot Oska.
Martin Hoffmann
The Golden Casablanca Fino
Do yourself a favour!
The New Yorker is a gorgeous and fantastic hat, don't hesitate! It makes you feel fabulous but its not too posh. It cools your head down, is very confortable to wear, the straw absorbs the sweat. Perfect!
The great interaction with Oksa helped the decission, shipping (around the world) was no problem, the hat arrived in perfect condition. I am very happy!
Christian Walt
The New Yorker
Great Hat, Happy Customer
Handsome hat in just the right size and light as a feather. It arrived halfway across the globe quickly and well packed. Good experience all around.
Tom Pearson
The New Yorker
Best place to get a hat, world-wide.
I got the best Panama hat I have ever had from Truffaux. It exceeds my high expectations. And that is not the only reason I am writing this review. I am pretty fussy, and what I truly appreciated was Oska Truffaux's obvious personal concern that it be the right hat in the right size for me. I picked Truffaux because their web site is impressive about hat making and sizing. And I was right!!
GEORGE BERAKA
The King Panama
Cool in every sense of the word!
Oksa was very helpful in answering my questions about selecting a panama and sizing. I went with the Cuban at his recommendation and man, it is an amazing hat! It suits my head shape perfectly, I've received lots of compliments on it, but most importantly, it is very light and cools my head astonishingly well. Just the slightest breeze and I've got instant a/c. Thanks Oksa!
Randall Benichak
The Cuban
The Perfect Travel Hat.
I love a panama hat, and have many I rotate through, but don't like travelling with them because they get bent out of shape so easily.
A YouTube search on how to travel with hats led me to Oska's shop and my purchase of The Traveller, which arrived just in time for a 2 week trip to Japan and France.
The hat looks great, fits well (thanks to Oska's email assistance) and handles the rigours of travel better than I thought it would, springing back to shape from all manner of mis-treatment.
Great value for the price, I thoroughly recommend Oska and his hats, especially The Traveller.
Nicholas Hand
The Traveller
Fantastic Hat- Supreme Service
The buying process was unbelievable. Placed an order and rapidly received a personal response asking if I had ordered the correct size. Sent in my measurements and it turned out I needed a size larger than what I had ordered. Who knew that hats shrink!
A week or so later the hat was in my hands. Quick considering that it had to make it from Australia to the United States. Tried it on, too big! My wife handed me an envelope which contained foam shims. Three of these and a perfect fit which will allow for shrinkage (hat, not my brain).
Wore it today for the first time other than trying it on. Hardly noticed it was there. Super comfortable. Looks good too!
If you want a piece of garbage with no customer service I guess there is Amazon.
If you want a great hat that will fit, you are in the right place!
Rollie Herman
The Traveller
Incredible!
Just arrived - absolutely amazing hat! And, I can’t say enough about how helpful Oska was in finding me the right hat, and his customer service is extraordinary. I’ll be buying more.
Jason Branciforte
The Cuban
GET THE RIGHT HAT FIRST TIME
Skip the stress of wondering if it will look great, fit right and arrive safely. With 20 years of global shipping experience, I’ve mastered the art of pairing the perfect style and size, then delivering it to your door in pristine condition.
No one does it better, and tens of thousands of satisfied customers attest to my unmatched personal expertise.
How to clean a Panama hat - sweat stains, mould, dirt and spills
A gentleman called from Singapore today, desperate to clean his very expensive Panama that he had spilled a cup of coffee onto.
Accidents happen, and it breaks your heart, but they can be solved relatively easily. The Panama is much like linen, it is porous, very durable and prone to absorbing stains. I lean towards natural solutions, because it is on my skin and I don't like absorbing unnecessary chemicals.
DIRT
If your hat gets dusty and dirty, it is time to give it a brush. Any brush will do, but I prefer a stiff-bristle kitchen brush with nylon bristles. The idea is for the bristles to reach into the texture of the weave and flick out the dust particles. If your hat is very soft, then be gentle. Stiffer hats dont mind so much. Sometimes I use a pin to pick out the stuck debris.
Work your way around the hat and you will be amazed at how much it improves the appearance. For mud, use a little dish soap and a toothbrush to brush the stains out. Pat dry with a paper towel.
For most stains I have found the white sponge Magic Erasers to be superb - just wet the sponge and rub the stain until it is gone - you won't hurt your hat. Great for scuffs and dirt in general
SWEAT STAINS
The most common question I get is how to get sweat stains out. Because a Panama is porous, anything mixed with sweat will go into the fibres and lodge in your hat. If you wear makeup, sunscreen and hair products they will colour the area around the band. For the same reason it keeps you cool, it will also absorb stains. This is the toughest one to budge, but if you love your hat, be patient and it will work out.
Follow these steps :
1. Brush your hat to get out any loose dirt
2. Wash the stained area with soap and water - a toothbrush is useful
3. Wipe off the moisture with a clean cloth
4. Apply gel bleach or diluted hydrogen peroxide to the area and let it sit for the recommended time. Placing it in the sun can speed this process up
5. When it looks good - clean off the bleach with warm water, pat it dry and let it dry naturally.
For spot stains elsewhere on the hat, using the gel bleach works a treat.
COFFEE, WINE & LIQUIDS
The trick with these stains is to wash them out quickly before the staining sets. Your hat is already wet, so wet it more and pat with a dry cloth or paper towel. Adding a little detergent won't hurt, but you might need to check if it is an unusual liquid. I find one tablespoon each of dish soap and vinegar is very effective. Remember to use clean white cloths/towels to ensure no colours transfer.
Red wine can be difficult, and I would recommend a hydrogen peroxide dilution to solve that problem. The wine will soak into the fibres and run along them, so you will need to be patient.
STAINS ON RIBBONS
Typically your ribbons will be made of polyester so they can be cleaned with diluted dish soap and water. Pat them dry and everything will look like new. If they are silk, be very careful as they can run easily.
GREASE AND OIL
I often work on cars, so my hats will get greasy and very dirty. I have used hand cleaner very successfully - rub it thoroughly into the stain with a toothbrush and then wash off and pat dry. If it is an abrasive hand cleaner with pumice, be gentle or you will wear a mark in your hat.
MOULD
Now this can be tricky. Once the mould is alive in the hat fibres it can spread like crazy. It is very rare, but it does happen, particularly in the tropics, where it is a common problem in houses. When your hat is stored wet from wearing, and the right fungus has found a home, it will destroy your hat.
First off, you need to kill the fungus - spraying it with vinegar is a good start. Give it a light mist and let it soak in for several hours. Then pat it down to remove the vinegar. If that doesn't work, you may need to use professional mould treatments. Be aware, that your hat contacts your skin, and those nasty chemicals should be treated as such - rinse and remove them carefully.
Once the mould is stopped, you will need to use a hydrogen peroxide dilution to get the black stains out. This may not work, depending on how bad it is. Try it on a small area to see first.
REMEMBER
Your Panama straw is very much like linen in texture, qualities and behaviour. If you are unsure what to do for an unusual stain, then look up linen! Like all stains, you may need to do a little research to solve your problem.
Often the problem will lie in the quality of that hat you own - if it is a cheap, tourist Panama they will stain very easily and fall apart. If it is a 'paper straw' then don't even try to clean it. Choosing the right hat to start with will dramatically change your experience. Have a look here.
If you are confused, please send me an email and I will help you out. My passion for Panamas extends to healing old ones, solving problems and making the most of what you have.
Love
Truffaux