Bought the New Yorker 12 years ago - have worn it death. Spoke to Oska and decided on the Fino New Yorker - it is the most gorgeous hat ever! Thanks
Delivered as promised. Fits perfectly. Great communication as well.
I had been doing a lot of research to find this exact hat. The Australian is not your traditional Panama hat, However, it is a true Ecuadorian hand made hat, the style fits me well, and it’s exactly what I was looking for.
I contacted Truffaux with questions and the responses were such that I felt I couldn’t go wrong ordering from this business. They pride themselves in making sure you get the correct fit, tell you what to expect, and make sure your hat stays looking good for a long time.
The box this hat was sent in was sturdy and protected it well, however, because the brim of the hat is arched, the way it laid in the box it flattened the brim and messed up the overall appearance. I believe it will straighten out but I’ll need to work with it to make sure of that.
I would have loved to have this hat in a finer weave but Truffaux assured me this weave is best for this hat.
I’m looking for to wearing this hat for a long time.
Top quality hat and very comfortable to wear! Super quick delivery half way across the world.
The hat is beautiful; well made, well styled, looks great on me. I'm very happy that I found Truffaux.
Oska was super helpful, too, in ensuring that I received the hat in good nick. I live in rural Mexico and some standard shipping methods don't work for me. After explaining this to Oska, he was more than helpful, working with me to find a method that ensured I received the parcel. Do take Oska's sizing advice. While his recommendation was for a size larger than what I normally would wear, I didn't regret taking the advice. The hat fits really well. Thanks again to Oska for your help.
Many thanks to Oska.
Oska was great at suggesting hats for me from photos I sent and ultimately I chose the Golden Traveller. More emails went back and forth over sizing and then a very well packed hat travelled halfway round the world to me, arriving completely unscathed by it's trip. I'm delighted with it and with the service I received from Truffaux and would recommend them to anyone looking for a new hat.
It is really a great hat. After consulting Oska what might fit me well, I decided to go along with his recommendation and it does fit perfectly. Just a handsome great hat. Thanks alot Oska.
The New Yorker is a gorgeous and fantastic hat, don't hesitate! It makes you feel fabulous but its not too posh. It cools your head down, is very confortable to wear, the straw absorbs the sweat. Perfect!
The great interaction with Oksa helped the decission, shipping (around the world) was no problem, the hat arrived in perfect condition. I am very happy!
Handsome hat in just the right size and light as a feather. It arrived halfway across the globe quickly and well packed. Good experience all around.
I got the best Panama hat I have ever had from Truffaux. It exceeds my high expectations. And that is not the only reason I am writing this review. I am pretty fussy, and what I truly appreciated was Oska Truffaux's obvious personal concern that it be the right hat in the right size for me. I picked Truffaux because their web site is impressive about hat making and sizing. And I was right!!
Oksa was very helpful in answering my questions about selecting a panama and sizing. I went with the Cuban at his recommendation and man, it is an amazing hat! It suits my head shape perfectly, I've received lots of compliments on it, but most importantly, it is very light and cools my head astonishingly well. Just the slightest breeze and I've got instant a/c. Thanks Oksa!
I love a panama hat, and have many I rotate through, but don't like travelling with them because they get bent out of shape so easily.
A YouTube search on how to travel with hats led me to Oska's shop and my purchase of The Traveller, which arrived just in time for a 2 week trip to Japan and France.
The hat looks great, fits well (thanks to Oska's email assistance) and handles the rigours of travel better than I thought it would, springing back to shape from all manner of mis-treatment.
Great value for the price, I thoroughly recommend Oska and his hats, especially The Traveller.
The buying process was unbelievable. Placed an order and rapidly received a personal response asking if I had ordered the correct size. Sent in my measurements and it turned out I needed a size larger than what I had ordered. Who knew that hats shrink!
A week or so later the hat was in my hands. Quick considering that it had to make it from Australia to the United States. Tried it on, too big! My wife handed me an envelope which contained foam shims. Three of these and a perfect fit which will allow for shrinkage (hat, not my brain).
Wore it today for the first time other than trying it on. Hardly noticed it was there. Super comfortable. Looks good too!
If you want a piece of garbage with no customer service I guess there is Amazon.
If you want a great hat that will fit, you are in the right place!
Just arrived - absolutely amazing hat! And, I can’t say enough about how helpful Oska was in finding me the right hat, and his customer service is extraordinary. I’ll be buying more.
GET THE RIGHT HAT FIRST TIME
Skip the stress of wondering if it will look great, fit right and arrive safely. With 20 years of global shipping experience, I’ve mastered the art of pairing the perfect style and size, then delivering it to your door in pristine condition.
No one does it better, and tens of thousands of satisfied customers attest to my unmatched personal expertise.
What to do if your Panama hat gets wet?
You head out into the sunny morning, putting on your best Panama hat, and by the afternoon, the clouds are pouring down upon you. It is not a big problem, but it also depends on the type of hat you have, and how much water we are talking. A wet hat is much like a wet book, if you look after it, everything is OK, and if you don't you throw it away. Here are some scenarios and how to handle it.
Caught in Light Drizzle.
Your Panama hat is porous and absorbs moisture (sweat) like a sponge. Light rain is not a problem, and the hat will keep you dry and warm, protecting you from the weather. It will then dry out on your head. If it stays a tad moist, it will dry out overnight, so protect it a little until it does. Placing it upsidedown on a table/shelf, and being a bit careful while it is soft.
The one exception is if you are wearing a very fine weave ($800+). In which case I would take it off and tuck it under your arm, and just get wet - I live in a rain forest, and sometimes the hat comes first. Alternatively, you can cover it with a book, newspaper, umbrella, plastic bag or a large leaf.
My Panama hat got thoroughly drenched in the Rain.
When your hat gets thoroughly wet, the fibres will swell, absorbing the moisture and your hat will lose its structure. The easiest solution is to leave your hat on your head once you get out of the rain. You are allowing the heat from your body to dry your hat and keep its shape. If you stand in front of a mirror, you can straighten out your brim, and adjust the shape of your crown. It is not difficult, but take it slowly and be gentle. When the shape looks just right, leave it on as long as you can.
When you finally take it off, rest it on the edge of a table with the brim hanging over the edge (if it has the brim snapped down at the front). If your brim gets deformed sitting flat, then either rest it upside-down on the table, or snap the brim up all around and let it sit flat.
Don't put it in front of a heat source, like a fire, hairdryer, heater or the sun (unless it's on your head) - it will make it shrink and go all wonky. The idea is to let it slowly dry out. If you live somewhere humid, putting it in a room with a fan on lightly will help, and air conditioning will dry it out nicely.
Ideally, it is sitting somewhere safe while it dries overnight. In the morning, pop it on and adjust it a little if need be. If you need to use a little steam to reshape it, you can follow this guide.
My hat flew off into the ocean or pool.
Now we are talking about a completely soaked hat. Scoop it out, and shake off as much water as you can, without tearing the brim off. Then put it back on your head (I know it is wet - but it is the only option).
The fibres in the hat have a memory, and the shape will snap back into place if you do this quickly. If you have access to a cloth, towel or paper towels, you can dry it off by dabbing it carefully. Then follow the instructions above. The important thing is to reshape it while it is on your head because your head is the perfect block to mould it. Taking your hat off occasionally and drying your hair, will help moisture wick out of the hat too.
Now its possible you are reading this long after the fact, in which case you are going to have to reshape it. If you have placed it on a heater or in the sun to dry, then you will probably need to stretch it and do some heavy adjusting. Watching some of my videos will help immensely.
My Panama Hat got wet, and the brim is all rippled/wrinkled.
If your hat is finer, and especially if the brim has a natural edge (not sewn), then you can get wrinkles and bubbles in the straw. It looks like paper that has been wet and is a bit frustrating. Using a warm iron and a little steam, it is possible to iron out the wrinkles, but you need to patient and see how the hat reacts. Every single Panama hat is different (literally), and running through all the scenarios is just not possible.
If you don't know what to do, please email me with a picture of your hat and we can work it out. Bringing hats back to life is like recycling; it makes for a better world. The likelihood that you will have access to a Panama hat specialist in your area is extraordinarily slim, so let's get it right before someone makes a mess.
Love
Truffaux
Further information on loving Panama hats :
How to shape the brim on your Panama
How to fix a broken Panama
What to do if your Panama gets wet?
How to steam a Panama hat?